Log In_iconLog In Activate a card_iconActivate a card Contact Us_iconContact Us
Log In_iconLog In Activate a card_iconActivate a card Contact Us_iconContact Us
Open an account

How can we help?

Can’t find your answer? – Contact us

Can’t find your answer? – Contact us

Is the "Cash back earned" amount available to me to use?

No, the "Cash back earned" amount is just a summary of all the cash back you’ve earned since you opened your account. When you earn cash back it is immediately deposited into your available balance, so the "Cash back earned" amount is just a scoreboard showcasing everything you’ve earned so far. There’s a good chance you’ve spent much of it already on everyday stuff!

Related questions

Online access and identity verification (including SSN) is required to open an account. Mobile number or email address verification and mobile app are required to access all features. See GO2bank Deposit Account Agreement (PDF) and GO2bank Secured Credit Cardholder Agreement and Security Agreement (PDF) for fees, terms and conditions.

Cards issued by GO2bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association.

GO2bank also operates under the following registered trade names: Green Dot Bank, GoBank and Bonneville Bank. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits.

All third-party names and logos are trademarks of their respective owners. These owners are not affiliated with GO2bank and have not sponsored or endorsed GO2bank products or services.

Neither GO2bank, Green Dot Corporation, Visa U.S.A. nor any of their respective affiliates are responsible for the products or services provided by Ingo Money, Q2 Software, Plaid, or any eGift Card merchants. Partner terms and conditions apply.

Apple, the Apple logo, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

Google, Android and Google Play are trademarks of Google Inc., registered in the U.S. and other countries.

©2021 GO2bank. GO2bank is a trademark of Green Dot Corporation. All rights reserved.