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Help
Welcome to the
GO2bank™ Help Center
How can we help?
How do I activate the card I got in the mail?
You can activate your debit card by logging in to your account at GO2bank.com or the app and following the prompts. You’ll be asked to create a PIN and provide some info so we can verify your identity, including:
– Last 4 digits of your debit card number
– Expiration date
– 3-digit security code (found on the back of your card)
– Last 4 digits of your Social Security number
We’re required to collect this information in accordance with The USA PATRIOT Act — a Federal law that requires all financial institutions to obtain, verify and record information that identifies anyone who successfully opens an account with us.
You can also activate your debit card by phone at: (855) 459-1351
If you received a debit card offer by mail, you can activate at: GO2bank.com/start or by phone at: (855) 449-0703
You’ll need to activate your card and add money to your account before you can start using it.
Learn more about how to add money to your account.