Skip to content
Go2Bank Brand Logo
Help
  • Help Center
  • FAQs
  • Quick help guides
  • Chat with an agent
  • Blog
  • Contact us
  • Fraud protection
  • Identity theft protection
Log in_icon Log in
Activate your card_icon Activate your card
Activate your card_icon Activate your card
Help_icon Help
  • Help Center
  • FAQs
  • Quick help guides
  • Chat with an agent
  • Blog
  • Contact us
  • Fraud protection
  • Identity theft protection
  • Home
  • Features
    • Overdraft protection
    • Save money
    • Protect your money
    • Get the app
    • Refer a friend
  • Move money
    • Deposit options
    • Direct deposit
    • Deposit cash
    • Transfer money
    • Cash a check
    • Deposit tax refund
  • Build credit
    • Secured credit card
    • Credit Care Advantage
  • About us
  • Partner services
Help
  • Help Center
  • FAQs
  • Quick help guides
  • Chat with an agent
  • Blog
  • Contact us
  • Fraud protection
  • Identity theft protection
Log in_icon Log in
Activate your card_icon Activate your card
Activate your card_icon Activate your card
Help_icon Help
  • Help Center
  • FAQs
  • Quick help guides
  • Chat with an agent
  • Blog
  • Contact us
  • Fraud protection
  • Identity theft protection
Open an account

Welcome to the
GO2bank™ Help Center
How can we help?

  1. Help
  2. Move money
  3. Cash a check
  4. How do I cash a check with the GO2bank app?

How do I cash a check with the GO2bank app?

The GO2bank app features automatic image capture, so taking a picture of your check is easy!

1) Log in to the app and select “Cash a check” from the Move money menu. Tap the first check image field.

2) Sign the back of your check and lay it on a solid-colored background, front side up, so none of the check information is covered.

TIP: Make sure the lighting in the room is good. Position your mobile device over the check at a slight angle so that you don’t cast a shadow on the check. Fit the corners of the check inside the guidelines and watch the box turn green. (It happens quickly, so don’t blink or you’ll miss it!)

3) Turn the check over and tap the second check image field to repeat the process and take a photo of the back of your check.

NOTE: If auto image capture moves too quickly for you, or your device doesn’t support it, you can take a picture manually by tapping the camera and flash icons on your screen.

4) After you take pictures of your check, enter the amount and confirm that it is accurate, and tap “Next”. Continue to follow the screen prompts to choose when you want to receive your money and where you want us to send it.

5) Review your transaction details, then submit the check for review.

Please note: Ingo Money check cashing service is not available within the state of New York. If you are physically located within the border of the state of New York when you try to access the service, you will receive an error message and will be unable to use the service

Related questions

  • Why is the app saying my check isn’t filled out?
  • Why am I being asked to ‘VOID’ my check?
  • What do I do with my check after I submit it?

Account

Open an account
Activate your card
Get the app
Find in stores
Direct deposit
Build credit
Refer a friend

Resources

Help Center
FAQs
Quick help guides
Contact us
Blog
About us
Site map
Partner services

Legal

Account agreements
Technology privacy statement (PDF)
Site terms of use (PDF)
Overdraft protection notice (PDF)
Ad choices (PDF)
Law enforcement​

Online access, mobile number verification (via text message) and identity verification (including SSN) are required to open and use your account. Mobile number verification, email address verification and mobile app are required to access all features. See GO2bank Deposit Account Agreement (PDF) and GO2bank Secured Credit Cardholder Agreement and Security Agreement (PDF) for fees, terms and conditions.

Cards issued by GO2bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association.

GO2bank is Green Dot's flagship digital bank. Green Dot has serviced more than 33 million consumers directly over the last 22 years, and many millions more through our banking partners.

GO2bank also operates under the following registered trade names: Green Dot Bank, GoBank and Bonneville Bank. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits.

All third-party names and logos are trademarks of their respective owners. These owners are not affiliated with GO2bank and have not sponsored or endorsed GO2bank products or services.

Neither GO2bank, Green Dot Corporation, Visa U.S.A. nor any of their respective affiliates are responsible for the products or services provided by Ingo Money, Q2 Software, Plaid, or any eGift Card merchants. Partner terms and conditions apply.

Apple, the Apple logo, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

Google, Android and Google Play are trademarks of Google Inc., registered in the U.S. and other countries.

©2023 GO2bank. GO2bank is a trademark of Green Dot Corporation. All rights reserved.