Welcome to the
GO2bank™ Help Center
How can we help?

How do I cash a check with the GO2bank app?

The GO2bank app features automatic image capture, so taking a picture of your check is easy!

1) Log in to the app and select “Cash a check” from the Move money menu. Tap the first check image field.

2) Sign the back of your check and lay it on a solid-colored background, front side up, so none of the check information is covered.

TIP: Make sure the lighting in the room is good. Position your mobile device over the check at a slight angle so that you don’t cast a shadow on the check. Fit the corners of the check inside the guidelines and watch the box turn green. (It happens quickly, so don’t blink or you’ll miss it!)

3) Turn the check over and tap the second check image field to repeat the process and take a photo of the back of your check.

NOTE: If auto image capture moves too quickly for you, or your device doesn’t support it, you can take a picture manually by tapping the camera and flash icons on your screen.

4) After you take pictures of your check, enter the amount and confirm that it is accurate, and tap “Next”. Continue to follow the screen prompts to choose when you want to receive your money and where you want us to send it.

5) Review your transaction details, then submit the check for review.

Please note: Ingo Money check cashing service is not available within the state of New York. If you are physically located within the border of the state of New York when you try to access the service, you will receive an error message and will be unable to use the service

Related questions

* When on a desktop, hover over * to view important disclosures. When on a mobile device, click on * to view disclosures.

Online access, mobile number verification (via text message) and identity verification (including SSN) are required to open and use your account. Mobile number verification, email address verification and mobile app are required to access all features. See GO2bank Deposit Account Agreement (PDF) and GO2bank Secured Credit Cardholder Agreement and Security Agreement (PDF) for fees, terms and conditions.

Cards issued by GO2bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association.

GO2bank is Green Dot's flagship mobile bank account. Green Dot has serviced more than 80 million accounts over the last 24 years.

GO2bank also operates under the following registered trade names: Green Dot Bank, GoBank and Bonneville Bank. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits.

All third-party names and logos are trademarks of their respective owners. These owners are not affiliated with GO2bank and have not sponsored or endorsed GO2bank products or services.

Neither GO2bank, Green Dot Corporation, Visa U.S.A. nor any of their respective affiliates are responsible for the products or services provided by Atomic, Extole, Experian, Ingo Money, Plaid, Q2 Software or any eGift Card merchants. Partner terms and conditions apply.

Apple, the Apple logo, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

Google, Android and Google Play are trademarks of Google Inc., registered in the U.S. and other countries.

Welcome to the GO2bank™ Help Center How can we help?

How do I cash a check with the GO2bank app?

Related questions

Welcome to the
GO2bank™ Help Center
How can we help?