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GO2bank™ Help Center
How can we help?
Do I have to direct deposit my entire pay or government benefits check to my GO2bank account?
Most employers allow you to provide more than one account to receive your pay via direct deposit. If you’re not sure if your employer supports this, please check with your payroll department to confirm. You may also be able to set up your direct deposit allocation automatically through the GO2bank app or GO2bank.com. See "How do I set up direct deposit to receive my pay in my GO2bank account?" for more info.
If you enroll in direct deposit for Social Security, Supplemental Security Income, Veterans Benefits, Federal Civil Service, or Unemployment benefits the entire amount of your benefit payment must be deposited to your GO2bank account. You can cancel the direct deposit of your federal government benefits at any time, but you cannot change the amount of your federal benefits direct deposit. See "How do I set up direct deposit to receive my government benefits in my GO2bank account? for more info on setting up direct deposit. Or contact your government benefits provider.
– Social Security and Supplemental Security Income:
Contact the Social Security Administration at (800) 772-1213 or visit the Social Security website.
– Veterans Benefits:
Contact the Department of Veterans Affairs at (877) 838-2778 or visit the US Department of Veterans Affairs website.
– Federal Civil Service:
Contact the Office of Personnel Management / Civil Service at (888) 767-6738 or visit the Office of Personnel Management website.
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How do I set up direct deposit to receive my pay in my GO2bank account?