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Welcome to the
GO2bank™ Help Center
How can we help?

  1. Help
  2. Move money
  3. Pay bills electronically or mail a check
  4. What happens if there is not enough money to cover a payment?

What happens if there is not enough money to cover a payment?

It is your responsibility to make sure there are sufficient funds in your account before 12:00pm PT on the date the payment is scheduled to be sent from your account.

If you schedule a payment prior to 12:00pm PT today with a “Send on” date of today, we will attempt to process the payment immediately, or on the next business day if today is not a business day. If there are not enough funds to cover the payment, you will see a message that the payment was declined,

If a payment fails due to insufficient funds, you can deposit money into your account and resubmit the payment with the same “Send on” date if the additional funds are deposited prior to 12:00pm PT. If your additional funds are deposited after 12:00pm PT, you will need to resubmit your payment with a “Send on” date of the following business day. Please check that the funds have been posted to your account prior to resubmitting the payment.

If you have scheduled a payment for a future date, we will attempt to authorize the payment on that future date. If there are not enough funds to cover the payment by 12:00pm PT on that date, then the bill payment will fail, and we will send you a failure notification by your preferred method. You should check your notifications to ensure that your scheduled future payments are made

If your payment is declined due to insufficient funds, then you will need to resubmit the payment request once you have added sufficient funds to your account.

Related questions

  • Is there a fee to pay bills with GO2bank?
  • What's the benefit of paying bills with GO2bank?
  • How do I pay bills with GO2bank?

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Online access, mobile number verification (via text message) and identity verification (including SSN) are required to open and use your account. Mobile number verification, email address verification and mobile app are required to access all features. See GO2bank Deposit Account Agreement (PDF) and GO2bank Secured Credit Cardholder Agreement and Security Agreement (PDF) for fees, terms and conditions.

Cards issued by GO2bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association.

GO2bank is Green Dot's flagship digital bank. Green Dot has serviced more than 33 million consumers directly over the last 22 years, and many millions more through our banking partners.

GO2bank also operates under the following registered trade names: Green Dot Bank, GoBank and Bonneville Bank. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits.

All third-party names and logos are trademarks of their respective owners. These owners are not affiliated with GO2bank and have not sponsored or endorsed GO2bank products or services.

Neither GO2bank, Green Dot Corporation, Visa U.S.A. nor any of their respective affiliates are responsible for the products or services provided by Ingo Money, Q2 Software, Plaid, or any eGift Card merchants. Partner terms and conditions apply.

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