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Welcome to the
GO2bank™ Help Center
How can we help?

  1. Help
  2. Move money
  3. Transfer from another bank account to GO2bank
  4. Can I change or cancel a one-time transfer?

Can I change or cancel a one-time transfer?

You cannot change a bank transfer, but you can cancel a bank transfer while it is still in a pending status by logging in to the GO2bank app and tapping the transaction in the history list.

When we begin processing a bank transfer it will go into an "In progress" status and can no longer be cancelled. We process bank transfers several times a day on banking days, so the time you have to cancel a bank transfer will vary depending on when you submit the transfer request.

Related questions

  • Can I set up a transfer for a future date or set up a recurring transfer?
  • Can I transfer money from another bank account to my GO2bank account?
  • Can I transfer money from outside the U.S.?

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Online access, mobile number verification (via text message) and identity verification (including SSN) are required to open and use your account. Mobile number verification, email address verification and mobile app are required to access all features. See GO2bank Deposit Account Agreement (PDF) and GO2bank Secured Credit Cardholder Agreement and Security Agreement (PDF) for fees, terms and conditions.

Cards issued by GO2bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association.

GO2bank is Green Dot's flagship digital bank. Green Dot has serviced more than 33 million consumers directly over the last 22 years, and many millions more through our banking partners.

GO2bank also operates under the following registered trade names: Green Dot Bank, GoBank and Bonneville Bank. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits.

All third-party names and logos are trademarks of their respective owners. These owners are not affiliated with GO2bank and have not sponsored or endorsed GO2bank products or services.

Neither GO2bank, Green Dot Corporation, Visa U.S.A. nor any of their respective affiliates are responsible for the products or services provided by Ingo Money, Q2 Software, Plaid, or any eGift Card merchants. Partner terms and conditions apply.

Apple, the Apple logo, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

Google, Android and Google Play are trademarks of Google Inc., registered in the U.S. and other countries.

©2023 GO2bank. GO2bank is a trademark of Green Dot Corporation. All rights reserved.