Welcome to the
GO2bank™ Help Center
How can we help?

Close your account

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Close your account

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Tap Menu in the GO2bank app

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Scroll down, tap Manage cards

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Tap Close your account

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Select how to get funds from your account before closure

  1. Spend your account balance to $0
  2. Pick up cash at Walmart (retail service fee applies)
  3. Get a refund check

Follow the instructions for getting funds from your account. Your account will be closed when your account balance reaches $0 or you request a refund check.

Still need help? Contact Customer Support at (855) 459-1334. 

Once you close your account, you can view your account statements and transactions history at GO2bank.com or in the GO2bank app.

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