Welcome to the
GO2bank™ Help Center
How can we help?

Close your account

Tap Menu in the GO2bank app

Scroll down, tap Manage cards

Tap Close your account

Select how to get funds from your account before closure

Spend your account balance to $0
Pick up cash at Walmart (retail service fee applies)
Get a refund check

Follow the instructions for getting funds from your account. Your account will be closed when your account balance reaches $0 or you request a refund check.

Still need help? Contact Customer Support at (855) 459-1334.

Once you close your account, you can view your account statements and transactions history at GO2bank.com or in the GO2bank app.

* When on a desktop, hover over * to view important disclosures. When on a mobile device, click on * to view disclosures.

Online access, mobile number verification (via text message) and identity verification (including SSN) are required to open and use your account. Mobile number verification, email address verification and mobile app are required to access all features. See GO2bank Deposit Account Agreement (PDF) and GO2bank Secured Credit Cardholder Agreement and Security Agreement (PDF) for fees, terms and conditions.

Cards issued by GO2bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association.

GO2bank is Green Dot's flagship mobile bank account. Green Dot has been named one of Newsweek’s Most Trustworthy Companies in America for 2023 and has serviced more than 67 million accounts over the last 23 years.

GO2bank also operates under the following registered trade names: Green Dot Bank, GoBank and Bonneville Bank. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits.

All third-party names and logos are trademarks of their respective owners. These owners are not affiliated with GO2bank and have not sponsored or endorsed GO2bank products or services.

Neither GO2bank, Green Dot Corporation, Visa U.S.A. nor any of their respective affiliates are responsible for the products or services provided by Ingo Money, Q2 Software, Plaid, Atomic or any eGift Card merchants. Partner terms and conditions apply.

Apple, the Apple logo, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

Google, Android and Google Play are trademarks of Google Inc., registered in the U.S. and other countries.

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