To close your account, log in to the GO2bank app and select Menu, Manage cards, and Close your account. Or log in to your account at GO2bank.com and select Settings, Manage cards, and Close your account. If you still have money in your account, you have 2 options when closing your account online or through the app.
1. Spend down your balance to $0 – Use your card to make purchases in stores and online or for ATM withdrawals.
2. Pick up cash (if you balance is at least $22.50) – Use a barcode generated through the GO2bank app or GO2bank.com to pick up cash at Walmart. $2.50-$5.00 retail service fee applies and will be deducted from the balance on the account.
Your account will automatically close when your balance reaches $0.
Once you close your account, you can view your account statements and transactions history at GO2bank.com or in the GO2bank app.
Still need help closing your account? Contact Customer Support at (855) 459-1334 for additional assistance.