We will begin to report your account as delinquent once your minimum payment is 30 consecutive days past due, and will continue to report your account as past due until your minimum payment due is fully paid. Your account will be blocked from making any purchases if your minimum payment is 90 consecutive days past due.
GO2bank will initiate the closing of your account if your minimum payment is 180 consecutive days past due. After 240 consecutive days past due, GO2bank will close your account and begin the refund process for any remaining security deposit balance after pending transactions clear and less any outstanding balance and interest charges. It may take up to 30 calendar days to process your refund, which will be refunded to your GO2bank account or mailed to the address on file.