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Q: What is Experian CreditLock?

Experian CreditLock is a feature of Experian IdentityWorks SM that allows you to quickly lock and unlock your Experian credit file. If someone tries to access your file when it's locked, you'll receive an attempted inquiry alert. When your Experian credit file is locked, it is NOT accessible to: Banks and lenders checking your credit file for a credit or loan application. Companies checking your credit file so you can open new utility accounts, establish phone service or rent an apartment. When your Experian credit file is locked, it is still accessible to: Potential employers or insurance companies. Companies that have an existing credit relationship with you. Collection agencies acting on behalf of companies you may owe. Personalized offers from Experian, if you choose to receive them. Companies providing pre-screened credit card offers.

What is Experian CreditLock?

Experian CreditLock is a feature of Experian IdentityWorks^SM that allows you to quickly lock and unlock your Experian credit file. If someone tries to access your file when it's locked, you'll receive an attempted inquiry alert.

When your Experian credit file is locked, it is NOT accessible to:

Banks and lenders checking your credit file for a credit or loan application.
Companies checking your credit file so you can open new utility accounts, establish phone service or rent an apartment.

When your Experian credit file is locked, it is still accessible to:

Potential employers or insurance companies.
Companies that have an existing credit relationship with you.
Collection agencies acting on behalf of companies you may owe.
Personalized offers from Experian, if you choose to receive them.
Companies providing pre-screened credit card offers.

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Online access, mobile number verification (via text message) and identity verification (including SSN) are required to open and use your account. Mobile number verification, email address verification and mobile app are required to access all features. See GO2bank Deposit Account Agreement (PDF) and GO2bank Secured Credit Cardholder Agreement and Security Agreement (PDF) for fees, terms and conditions.

Cards issued by GO2bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association.

GO2bank is Green Dot's flagship digital bank. Green Dot has serviced more than 33 million consumers directly over the last 22 years, and many millions more through our banking partners.

GO2bank also operates under the following registered trade names: Green Dot Bank, GoBank and Bonneville Bank. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits.

All third-party names and logos are trademarks of their respective owners. These owners are not affiliated with GO2bank and have not sponsored or endorsed GO2bank products or services.

Neither GO2bank, Green Dot Corporation, Visa U.S.A. nor any of their respective affiliates are responsible for the products or services provided by Ingo Money, Q2 Software, Plaid, or any eGift Card merchants. Partner terms and conditions apply.

Apple, the Apple logo, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

Google, Android and Google Play are trademarks of Google Inc., registered in the U.S. and other countries.

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What is Experian CreditLock?

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