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What can I do if I forget my ATM PIN?

You can update your ATM PIN in the app or online.

In the app: Select Menu, then tap Manage cards and Change ATM PIN.
Online: Log in to your account, select Settings, Manage cards then click Change ATM PIN.

If you can’t access your account, select Trouble logging in? on the log in screen. You will be asked to provide your email address so we can send you a link to reset your password.

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* When on a desktop, hover over * to view important disclosures. When on a mobile device, click on * to view disclosures.

Online access, mobile number verification (via text message) and identity verification (including SSN) are required to open and use your account. Mobile number verification, email address verification and mobile app are required to access all features. See GO2bank Deposit Account Agreement (PDF) and GO2bank Secured Credit Cardholder Agreement and Security Agreement (PDF) for fees, terms and conditions.

Cards issued by GO2bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association.

GO2bank is Green Dot's flagship mobile bank account. Green Dot has serviced more than 80 million accounts over the last 24 years.

GO2bank also operates under the following registered trade names: Green Dot Bank, GoBank and Bonneville Bank. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits.

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Welcome to the GO2bank™ Help Center How can we help?

What can I do if I forget my ATM PIN?

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Welcome to the
GO2bank™ Help Center
How can we help?