Welcome to the
GO2bank™ Help Center
How can we help?

What is a virtual debit card?

A virtual debit card is all your debit card information without the physical card. This includes your debit card number, expiration date and CVV code. You can find your GO2bank virtual debit card in the GO2bank app.

Your virtual debit card allows you to make purchases online or over the phone until you receive and activate your physical debit card. The virtual card is only active 15 days after you open your GO2bank account or until you activate your physical debit card (whichever happens first).

Please note, if you set up any recurring payments with your virtual card, you’ll need to update them with your physical debit card information. This is because the expiration date and CVV code on your virtual card are different than your physical debit card.